1. Introduction and contact details of the controller

    1.1 We are pleased that you are visiting our website and thank you for your interest. In the following, we inform you about the handling of your personal data when using our website. Personal data means any data by which you can be personally identified.

    1.2 The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Be Infinity LTD, Unit 1411, 14/Floor, Cosco Tower, 183 Queen’s Road, Central, Sheung Wan, Hong Kong, Registration Number: 2987057, Tax Number: 72325076, Owner: Christian Nickel. The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.

  2. Data collection when visiting our website

    2.1 When you use our website for purely informational purposes, i.e., if you do not register or otherwise transmit information to us, we only collect the data that your browser transmits to the server of our site (so-called “server log files”). When you access our website, we collect the following data, which are technically necessary for us to display the website to you:

    – The website visited by you

    – Date and time at the moment of access

    – Amount of data sent in bytes

    – Referrer/source from which you came to the page

    – Browser used

    – Operating system used

    – IP address used (where applicable, in anonymized form)

    Processing is carried out pursuant to Art. 6(1)(f) GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. A disclosure or other use of the data does not take place. However, we reserve the right to subsequently check the server log files if there are concrete indications of unlawful use.

    2.2 For security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries to the controller), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the character string “https://” and the lock symbol in your browser’s address bar.

  3. Hosting & Content Delivery Network

    Amazon Web Services

    For hosting our website and displaying the site content, we use the system of the following provider: Amazon Web Services, Inc., 410 Terry Avenue North, Seattle, WA 98109, USA.

    All data collected on our website are processed on the provider’s servers.

    We have concluded a data processing agreement with the provider, which ensures the protection of our site visitors’ data and prohibits unauthorized disclosure to third parties.

    For data transfers to the USA, the provider participates in the EU-US Data Privacy Framework, which, on the basis of an adequacy decision of the European Commission, ensures compliance with the European level of data protection.

  4. Cookies

    To make your visit to our website attractive and to enable the use of certain functions, we use cookies, i.e., small text files that are stored on your device. Some of these cookies are deleted automatically after you close your browser (so-called “session cookies”), while others remain on your device for a longer period and enable us to store page settings (so-called “persistent cookies”). In the latter case, you can find the storage duration in the overview of your web browser’s cookie settings.

    Where personal data are processed by individual cookies used by us, processing is carried out either pursuant to Art. 6(1)(b) GDPR for the performance of a contract, pursuant to Art. 6(1)(a) GDPR if consent has been granted, or pursuant to Art. 6(1)(f) GDPR to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the site visit.

    You can set your browser to inform you about the setting of cookies and decide individually whether to accept them, to exclude acceptance for certain cases, or to generally refuse them.

    Please note that if you do not accept cookies, the functionality of our website may be limited.

  5. Contact

    5.1 Zendesk

    To process customer inquiries, we use the email ticketing system of the following provider: Zendesk International Ltd., 55 Charlemont Place, Saint Kevin’s, Dublin D02 F985, Ireland.

    If you submit contact inquiries via our website by email, these are stored and organized in the ticket system to enable chronological processing and improve the service experience. Using your individually assigned ticket number, you can always view the current status of the processing of your request.

    For the organization and processing of inquiries, personal data are collected depending on your submission, but at least first name, last name, and email address; these are transmitted to the provider, stored there, and read out.

    The legal basis for processing these data is our legitimate interest in the efficient organization of our customer service, the fastest possible response to your request, and the optimization of our service offering pursuant to Art. 6(1)(f) GDPR.

    We have concluded a data processing agreement with the provider, which ensures the protection of our site visitors’ data and prohibits unauthorized disclosure to third parties.

    5.2 WhatsApp Business

    You can contact us via the WhatsApp messaging service of WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. For this purpose, we use the “Business” version of WhatsApp.

    If you contact us via WhatsApp in connection with a specific transaction (for example, an order placed), we store and use the mobile phone number you use on WhatsApp and—if provided—your first and last name pursuant to Art. 6(1)(b) GDPR to process and respond to your inquiry. On the same legal basis, we may ask you via WhatsApp to provide further data (order number, customer number, address, or email address) in order to assign your inquiry to a specific case.

    If you use our WhatsApp contact for general inquiries (e.g., about services, availability, or our website), we store and use the mobile phone number you use on WhatsApp and—if provided—your first and last name pursuant to Art. 6(1)(f) GDPR on the basis of our legitimate interest in efficiently and promptly providing the requested information.

    Your data are used solely to respond to your inquiry via WhatsApp. They are not shared with third parties.

    Please note that WhatsApp Business gains access to the address book of the mobile device we use for this purpose and automatically transmits stored phone numbers to a server of the parent company Meta Platforms Inc. in the USA. To operate our WhatsApp Business account, we use a mobile device whose address book stores only the WhatsApp contact data of users who have also contacted us via WhatsApp.

    This ensures that each person whose WhatsApp contact data are stored in our address book has already consented, by accepting the WhatsApp terms of use when first using the app on their device, to the transmission of their WhatsApp phone number from the address books of their chat contacts pursuant to Art. 6(1)(a) GDPR. Transmission of data of users who do not use WhatsApp and/or have not contacted us via WhatsApp is thus excluded.

    For the purpose and scope of data collection and the further processing and use of the data by WhatsApp, as well as your rights in this respect and settings options for protecting your privacy, please refer to WhatsApp’s privacy notice: https://www.whatsapp.com/legal/?eea=1#privacy-policy

    We have concluded a data processing agreement with the provider that protects the data of our site visitors and prohibits sharing with third parties.

    In the context of the processing mentioned above, data may be transferred to servers of Meta Platforms Inc. in the USA.

    For data transfers to the USA, the provider participates in the EU-US Data Privacy Framework, which, on the basis of an adequacy decision of the European Commission, ensures compliance with the European level of data protection.

    5.3 When you contact us (e.g., via contact form or email), personal data are collected. The data collected when using a contact form can be seen from the respective contact form. These data are stored and used exclusively for the purpose of responding to your inquiry or for contacting you, and the related technical administration.

    The legal basis for processing these data is our legitimate interest in responding to your inquiry pursuant to Art. 6(1)(f) GDPR. If your contact aims at concluding a contract, the additional legal basis for the processing is Art. 6(1)(b) GDPR. Your data will be deleted once your inquiry has been finally processed. This is the case when it can be inferred from the circumstances that the matter in question has been conclusively clarified and provided no statutory retention obligations apply.

  6. Registration on the portal or forum

    You can register on our website by providing personal data. Which personal data are processed for registration results from the input mask used for registration. We use the so-called double-opt-in procedure, i.e., your registration is only complete once you have confirmed your registration by clicking on the link contained in a confirmation email sent to you for this purpose. If your confirmation does not take place within 24 hours, your registration will be automatically deleted from our database. The provision of the aforementioned data is mandatory. You may provide all other information voluntarily by using our portal.

    When you use our portal, we store the data required to fulfill the contract, including any payment method details, until you finally delete your access. We also store the voluntary data you provide for the duration of your use of the portal, unless you delete them earlier. You can manage and change all information in the protected customer area. The legal basis is Art. 6(1)(f) GDPR.

    We also store all content you publish (such as public posts, wall entries, guest book entries, etc.) to operate the website. We have a legitimate interest in providing the website with complete user-generated content. The legal basis for this is Art. 6(1)(f) GDPR. If you delete your account, your public statements, in particular in the forum, will remain visible to all readers, but your account will no longer be accessible. All other data will be deleted in this case.

  7. Use of customer data for direct advertising

    7.1 Subscription to our email newsletter

    If you subscribe to our email newsletter, we will regularly send you information about our offers. The only mandatory information for receiving the newsletter is your email address. The provision of further data is voluntary and is used to address you personally. We use the double-opt-in procedure for sending the newsletter. This means that we will only send you an email newsletter after you have expressly confirmed that you consent to receive the newsletter. We will then send you a confirmation email asking you to confirm, by clicking a corresponding link, that you wish to receive the newsletter in the future.

    By activating the confirmation link, you give us your consent to use your personal data pursuant to Art. 6(1)(a) GDPR. When you subscribe to the newsletter, we store your IP address as entered by your Internet service provider (ISP), as well as the date and time of registration, to be able to trace a possible misuse of your email address at a later time. The data collected by us when you register for the newsletter are used exclusively for the purposes of advertising in the form of the newsletter. You can unsubscribe from the newsletter at any time via the link provided for this in the newsletter or by sending a corresponding message to the controller named at the beginning. After you unsubscribe, your email address will be immediately deleted from our newsletter distribution list unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and of which we inform you in this policy.

    7.2 MailChimp

    We send our email newsletters via the following provider: The Rocket Science Group, LLC d/b/a MailChimp, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA.

    On the basis of our legitimate interest in effective and user-friendly newsletter marketing, we transfer the data you provided when subscribing to the newsletter to this provider pursuant to Art. 6(1)(f) GDPR so that the provider can handle the newsletter dispatch on our behalf.

    Subject to your express consent pursuant to Art. 6(1)(a) GDPR, the provider also performs statistical performance analysis of newsletter campaigns by means of web beacons or tracking pixels in the emails sent, which can measure open rates and specific interactions with newsletter content. Device information (e.g., time of access, IP address, browser type, and operating system) is also collected and evaluated but not merged with other data sets.

    You can revoke your consent to newsletter tracking at any time with effect for the future.

    We have concluded a data processing agreement with the provider that protects the data of our site visitors and prohibits disclosure to third parties.

    For data transfers to the USA, the provider participates in the EU-US Data Privacy Framework, which, on the basis of an adequacy decision of the European Commission, ensures compliance with the European level of data protection.

  8. Retargeting/remarketing and conversion tracking

    8.1 Meta Pixel with advanced matching

    Within our online offering, we use the “Meta Pixel” service of the following provider in advanced matching mode: Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland (“Meta”).

    If a user clicks on an advertisement we place on Facebook or Instagram, the URL of our linked page is extended by a parameter using “Meta Pixel.” After redirection, this URL parameter is written into the user’s browser via a cookie set by our linked page. In addition, this cookie captures specific customer data such as the email address that we collect on our website linked to the Facebook or Instagram ad in processes such as purchases, account logins, or registrations (advanced matching). The cookie is then read and enables the transmission of the data, including the specific customer data, to Meta.

    We use “Meta Pixel” with advanced matching to make our advertisements (“ads”) on Facebook and/or Instagram more effective and to ensure that they match users’ interests or exhibit certain characteristics (e.g., interests in specific topics or products determined based on the websites visited) that we transmit to Meta (“Custom Audiences”).

    We also analyze the effectiveness of our ads by tracking whether users were redirected to our website after clicking on an ad (conversion). Compared to the standard version of “Meta Pixel,” the advanced matching function helps us measure the effectiveness of our advertising campaigns better by capturing more attributed conversions.

    All transmitted data are stored and processed by Meta so that they can be linked to the respective user profile, and Meta can use the data for its own advertising purposes in accordance with Meta’s data usage policies (https://www.facebook.com/about/privacy/). The data may enable Meta and its partners to display ads on and outside of Facebook.

    All processing described above, in particular the setting of cookies for reading information on the device used, will only take place if you have given us your express consent pursuant to Art. 6(1)(a) GDPR. You can withdraw your consent at any time with effect for the future by disabling this service in the “cookie consent tool” provided on the website.

    We have concluded a data processing agreement with the provider, which ensures the protection of our site visitors’ data and prohibits unauthorized disclosure to third parties.

    The information generated by Meta is generally transmitted to a Meta server and stored there; in this context, data may also be transferred to servers of Meta Platforms Inc. in the USA.

    For data transfers to the USA, the provider participates in the EU-US Data Privacy Framework, which, on the basis of an adequacy decision of the European Commission, ensures compliance with the European level of data protection.

    8.2 Google Ads Conversion Tracking

    This website uses the online advertising program “Google Ads” and, within the framework of Google Ads, conversion tracking by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). We use Google Ads to draw attention to our attractive offers on external websites using advertising media (so-called Google AdWords). In relation to the data of the advertising campaigns, we can determine how successful the individual advertising measures are. Our aim is to show you advertising that is of interest to you, to make our website more interesting for you, and to achieve a fair calculation of the advertising costs incurred.

    The cookie for conversion tracking is set when a user clicks on an ad placed by Google. Cookies are small text files that are stored on your device. These cookies usually lose their validity after 30 days and are not intended to personally identify the user. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognize that the user clicked the ad and was redirected to this page. Each Google Ads customer receives a different cookie. Cookies can therefore not be tracked across the websites of Google Ads customers. The information obtained using the conversion cookie is used to create conversion statistics for Google Ads customers who have opted for conversion tracking. Customers learn the total number of users who clicked their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive information that personally identifies users. In the course of using Google Ads, personal data may also be transmitted to the servers of Google LLC in the USA.

    Details on the processing initiated by Google Ads conversion tracking and on Google’s handling of data from websites can be found here: https://policies.google.com/technologies/partner-sites

    All processing described above, in particular the setting of cookies for reading information on the device used, will only take place if you have given us your express consent pursuant to Art. 6(1)(a) GDPR. You can withdraw your consent at any time with effect for the future by disabling this service in the “cookie consent tool” provided on the website.

    You can also permanently object to the setting of cookies by Google Ads conversion tracking by downloading and installing the browser plug-in from Google available at the following link:

    https://support.google.com/My-Ad-Center-Help/answer/12155656?hl=de

    Please note that certain functions of this website may not be available or may be limited if you have disabled the use of cookies.

    Google’s privacy policies can be viewed here: https://business.safety.google/intl/de/privacy/ and https://www.google.de/policies/privacy/

    For data transfers to the USA, the provider participates in the EU-US Data Privacy Framework, which, on the basis of an adequacy decision of the European Commission, ensures compliance with the European level of data protection.

    8.3 TikTok Pixel

    This website uses the conversion tracking technology of the following provider: TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland.

    If you have reached our website via an advertisement on the provider’s domain, the success of the advertisement can be tracked using cookies and/or similar technologies (tracking pixels, web beacons, pings, or HTTP requests).

    For this purpose, certain device and browser information, possibly including your IP address, are read out via the tracking technology in order to capture and evaluate user actions predefined by us (e.g., completed transactions, leads, search queries on the website, views of product pages). This enables the creation of statistics on usage behavior on our website after redirection from an advertisement, which serve to optimize our offering.

    All processing described above, in particular the setting of cookies for reading information on the device used, will only take place if you have given us your express consent pursuant to Art. 6(1)(a) GDPR. You can withdraw your consent at any time with effect for the future by disabling this service in the “cookie consent tool” provided on the website.

    We have concluded a data processing agreement with the provider, which ensures the protection of our site visitors’ data and prohibits unauthorized disclosure to third parties.

  9. Site functionalities

    9.1 Vimeo

    This website uses plug-ins to display and play videos from the following provider: Vimeo.com, Inc., 330 West 34th Street, 10th Floor, New York, NY 10001, USA.

    When you access a page of our website that contains such a plug-in, your browser establishes a direct connection to the provider’s servers in order to load the plug-in. In doing so, certain information, including your IP address, is transmitted to the provider.

    If playback of embedded videos is started via the plug-in, the provider also uses cookies to collect information about user behavior, to compile playback statistics, and to prevent abusive behavior.

    If you are logged into a user account with the provider during your visit to our site, your data will be assigned directly to your account when you click on a video. If you do not want the assignment to your account, you must log out before clicking the playback button.

    All processing mentioned above, in particular the setting of cookies for reading information on the device used, only takes place if you have given us your express consent pursuant to Art. 6(1)(a) GDPR. You can revoke your consent at any time with effect for the future by disabling this service via the “cookie consent tool” provided on the website.

    For data transfers to the USA, the provider participates in the EU-US Data Privacy Framework, which, on the basis of an adequacy decision of the European Commission, ensures compliance with the European level of data protection.

    9.2 YouTube

    This website uses plug-ins to display and play videos from the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland.

    Data may also be transferred to: Google LLC, USA.

    When you access a page of our website that contains such a plug-in, your browser establishes a direct connection to the provider’s servers at the latest at the time of video playback in order to load the content. In doing so, certain information, including your IP address, is transmitted to the provider.

    If playback of embedded videos is started via the plug-in, the provider also uses cookies to collect information about user behavior, to compile playback statistics, and to prevent abusive behavior.

    If you are logged into a user account with the provider during your site visit, your data will be assigned directly to your account when you click on a video. If you do not want the assignment to your account, you must log out before clicking the playback button.

    All processing mentioned above, in particular the setting of cookies for reading information on the device used, only takes place if you have given us your express consent pursuant to Art. 6(1)(a) GDPR. You can revoke your consent at any time with effect for the future by disabling this service via the “cookie consent tool” provided on the website.

    For data transfers to the USA, the provider participates in the EU-US Data Privacy Framework, which, on the basis of an adequacy decision of the European Commission, ensures compliance with the European level of data protection.

    9.3 Zoom

    To conduct online meetings, video conferences, and/or webinars, we use the following provider: Zoom Video Communications Inc., 55 Almaden Blvd, Suite 600, San Jose, CA 95113, USA.

    The provider processes different data, the scope of which depends on what data you provide before or during participation in an online meeting, video conference, or webinar. Your data as a communication participant are processed and stored on the provider’s servers. This may include, in particular, your registration data (name, email address, telephone number (optional), and password) and session data (topic, participant IP address, device information, description (optional)).

    In addition, image and sound contributions of participants as well as voice inputs in chats may be processed.

    For the processing of personal data necessary for the performance of a contract with you (this also applies to processing operations required for pre-contractual measures), Art. 6(1)(b) GDPR serves as the legal basis. If you have given us consent to process your data, processing is carried out on the basis of Art. 6(1)(a) GDPR. You can revoke consent given at any time with effect for the future.

    Otherwise, the legal basis for data processing when conducting online meetings, video conferences, or webinars is our legitimate interest pursuant to Art. 6(1)(f) GDPR in the effective conduct of the online meeting, webinar, or video conference.

    We have concluded a data processing agreement with the provider, which ensures the protection of our site visitors’ data and prohibits unauthorized disclosure to third parties.

    For data transfers to the USA, the provider participates in the EU-US Data Privacy Framework, which, on the basis of an adequacy decision of the European Commission, ensures compliance with the European level of data protection.

  10. Tools and miscellaneous

    Cookie consent tool

    This website uses a “cookie consent tool” to obtain valid user consent for cookies and cookie-based applications that require consent. The “cookie consent tool” is displayed to users upon page access in the form of an interactive user interface, where consent for certain cookies and/or cookie-based applications can be granted by ticking checkboxes. By using the tool, all consent-dependent cookies/services are only loaded if the respective user grants the corresponding consents by ticking the boxes. This ensures that such cookies are stored on the user’s device only if consent has been given.

    The tool sets technically necessary cookies to store your cookie preferences. Personal user data are generally not processed in this context.

    If, in individual cases, personal data (such as the IP address) are processed for the purpose of storing, assigning, or logging cookie settings, this processing is carried out pursuant to Art. 6(1)(f) GDPR on the basis of our legitimate interest in a legally compliant, user-specific, and user-friendly consent management for cookies and thus in a legally compliant design of our online presence.

    Another legal basis for processing is Art. 6(1)(c) GDPR. As the controller, we are legally obliged to make the use of technically non-essential cookies dependent on the respective user consent.

    Where necessary, we have concluded a data processing agreement with the provider, which ensures the protection of our site visitors’ data and prohibits unauthorized disclosure to third parties.

    Further information about the operator and the settings options of the cookie consent tool can be found directly in the corresponding user interface on our website.

  11. Rights of the data subject

    11.1 Under applicable data protection law, you have the following data subject rights vis-à-vis the controller with respect to the processing of your personal data (rights of access and intervention), whereby the legal basis cited applies to the respective requirements for exercising these rights:

    – Right of access pursuant to Art. 15 GDPR;

    – Right to rectification pursuant to Art. 16 GDPR;

    – Right to erasure pursuant to Art. 17 GDPR;

    – Right to restriction of processing pursuant to Art. 18 GDPR;

    – Right to notification pursuant to Art. 19 GDPR;

    – Right to data portability pursuant to Art. 20 GDPR;

    – Right to withdraw consent given pursuant to Art. 7(3) GDPR;

    – Right to lodge a complaint pursuant to Art. 77 GDPR.

    11.2 RIGHT TO OBJECT

    WHEN WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF OUR OVERRIDING LEGITIMATE INTEREST WITHIN THE FRAMEWORK OF A BALANCING OF INTERESTS, YOU HAVE THE RIGHT AT ANY TIME, ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION, TO OBJECT TO THIS PROCESSING WITH EFFECT FOR THE FUTURE.

    IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED. FURTHER PROCESSING IS RESERVED, HOWEVER, IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS, OR IF THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE, OR DEFENSE OF LEGAL CLAIMS.

    IF YOUR PERSONAL DATA ARE PROCESSED BY US FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR SUCH MARKETING. YOU CAN EXERCISE THE RIGHT TO OBJECT AS DESCRIBED ABOVE.

    IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED FOR DIRECT MARKETING PURPOSES.

  12. Duration of storage of personal data

    The duration of the storage of personal data is determined by the respective legal basis, the purpose of processing, and—where applicable—additionally by the respective statutory retention period (e.g., commercial and tax law retention periods).

    When processing personal data on the basis of express consent pursuant to Art. 6(1)(a) GDPR, the data concerned are stored until you revoke your consent.

    If statutory retention periods exist for data that are processed within the scope of legal or quasi-legal obligations on the basis of Art. 6(1)(b) GDPR, these data are routinely deleted after the retention periods have expired, provided they are no longer required for the performance of the contract or the initiation of a contract and/or there is no legitimate interest on our part in continuing to store them.

    When processing personal data on the basis of Art. 6(1)(f) GDPR, these data are stored until you exercise your right to object pursuant to Art. 21(1) GDPR, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms, or the processing serves the establishment, exercise, or defense of legal claims.

    When processing personal data for direct marketing purposes on the basis of Art. 6(1)(f) GDPR, these data are stored until you exercise your right to object pursuant to Art. 21(2) GDPR.

    Unless otherwise stated in the other information in this policy regarding specific processing situations, stored personal data are otherwise deleted when they are no longer necessary for the purposes for which they were collected or otherwise processed.

 

Copyright notice: This privacy policy was created by the specialist lawyers of IT-Recht Kanzlei and is protected by copyright (https://www.it-recht-kanzlei.de)

1. Choice of law and place of jurisdiction; online and alternative dispute resolution

(1) This contract shall be governed by the law of the Hong Kong Special Administrative Region to the exclusion of the UN Convention on Contracts for the International Sale of Goods (1980). However, the statutory provisions restricting the choice of law for consumers who have their habitual residence in a member state of the European Union shall remain unaffected. Accordingly, the choice of law from sentence 1 only applies to them insofar as the protection granted is not withdrawn by mandatory provisions of the law of the country in which the consumer has his habitual residence (favourability principle). (2) The place of jurisdiction for contracts with entrepreneurs is Hong Kong. (3) The European Commission provides a platform for online dispute resolution at http://ec.europa.eu/consumers/odr/. (4) We are not obliged and not prepared to participate in a dispute resolution procedure in accordance with the German Consumer Dispute Resolution Act (VSBG).

2. Final provisions

(1) We reserve the right to make changes to our website, rules, terms and conditions, including these terms and conditions, at any time. If any provision of these Terms of Sale is held to be invalid, void or for any reason unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of any remaining provisions (2) If you breach these Terms and Conditions and we take no action against you, we will continue to be entitled to exercise our rights on any other occasion on which you breach these Terms and Conditions. (3) The invalidity of a provision shall not affect the validity of the other provisions of the contract. Should this occur, the provision shall be replaced by another legally permissible provision that corresponds to the meaning and purpose of the invalid provision.

3. Right to appeal to the competent supervisory authority

In the event of a violation of data protection laws, you as the data subject have a right of appeal to the competent supervisory authority. The complaint can be lodged with the data protection authority of the country in which you reside or work, or in which the suspected violation occurred. Under the following link you will find your rights as well as the contact details of the complaint authorities in Germany: https://www.bfdi.bund.de/DE/Datenschutz/Ueberblick/MeineRechte/Artikel/BeschwerdeBeiDatenschutzbehoereden.html

4. Right to data transmission

You have the right to have data, which we process automatically on the basis of your consent or in fulfilment of a contract, handed over to you or to third parties. The data will be provided in a machine-readable format. A direct transfer of the data to another responsible person will only take place as far as it is technically possible.

5. Right to information, correction, blocking, deletion

Within the framework of the applicable legal provisions, you have the right to obtain information free of charge at any time about your stored personal data, the origin of the data, its recipients and the purpose of the data processing and, if applicable, a right to correction, blocking or deletion. You are welcome to contact us at any time if you have any questions.

6. SSL or TLS encryption

For security reasons and to protect the transmission of confidential content that you send to us as the site operator, our website uses SSL or TLS encryption. This means that data that you transmit via this website cannot be read by third parties. You can recognize an encrypted connection by the “https://” address line of your browser and the lock symbol in the browser line.

7. Server log files

For the purpose of the technical provision of the website, it is necessary that we process certain information automatically transmitted by your browser so that our website can be displayed in your browser and you can use the website. This information is automatically collected each time you call up our website and is automatically stored in so-called server log files. These are: – browser type and browser version – operating system used – Website from which the access is made (referrer URL) – Host name of the accessing computer – Date and time of access – IP address of the requesting computer The storage of the aforementioned access data is necessary for technical reasons to provide a functional website and to ensure system security. This also applies to the storage of your IP address, which is necessary and, under further conditions, can at least theoretically enable an assignment to your person. In addition to the above-mentioned purposes, we use server log files exclusively for the needs-based design and optimization of our Internet offering purely statistically and without any inference to your person. This data is not merged with other data sources, nor is the data evaluated for marketing purposes. The access data collected in the course of using our website is only stored for the period of time for which this data is required to achieve the above-mentioned purposes. Your IP address is stored on our web server for a maximum of 7 days for IT security purposes. Insofar as you visit our website in order to obtain information about our range of products and services or to use them, the basis for the temporary storage and processing of access data is Art. 6 para. 1 sentence 1 lit. b GDPR (legal basis), which permits the processing of data for the performance of a contract or for the implementation of pre-contractual measures. In addition, Art. 6 para. 1 sentence 1 lit. f GDPR serves as the legal basis for the temporary storage of technical access data. Our legitimate interest here is to be able to provide you with a technically functioning and user-friendly website and to ensure the security of our systems.

8. Data transfer upon conclusion of contract for purchase and shipment of goods

Personal data will only be transferred to third parties if and to the extent that it is necessary in the context of contract processing. Third parties can be e.g. payment service providers or logistics companies. Any further transmission of data will only take place if you have expressly agreed to it. The basis for data processing is Art. 6 para. 1 sentence 1 lit. b GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.

9. Registration on this website

In order to use certain functions you need to register on our homepage. The transmitted data is used exclusively for the purpose of using the respective service. A registration is only successful if all mandatory data has been filled in, otherwise the registration will be rejected. In case of important changes, for example for technical reasons, we will inform you by e-mail. The e-mail will be sent to the address given during registration. Should this change, please send us a short message. The data entered during registration will be processed on the basis of your consent (Art. 6 para. 1 sentence 1 lit. a GDPR). The revocation of your given consent is of course possible at any time. An informal notification by e-mail is sufficient for the revocation. The legality of the data processing already carried out remains unaffected by the revocation. The data collected during registration will be stored for the period in which you are registered on our website. If you cancel the registration, your data will be deleted. Legal retention periods remain unaffected by this. We are happy to help you with any questions you may have at any time.

10. Contact form

Data transmitted via the contact form, including your contact details, will only be stored in order to be able to process your request and, if necessary, follow-up questions. Of course, this data will not be passed on without your consent. The processing of the data entered in the contact form is based exclusively on your consent (Art. 6 para. 1 sentence 1 lit. a GDPR). A revocation of your given consent is of course possible at any time. An informal notification by e-mail is sufficient for the revocation. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation. The data transmitted via the contact form will remain with us until you request us to delete it, revoke your consent for storage or until there is no longer any need for data storage. Mandatory legal provisions – in particular retention periods – remain unaffected by this.

11. Newsletter dates

To receive our newsletter we need an e-mail address from you. A verification of the given e-mail address is necessary. You must also agree to receive the newsletter. The use of the data you provide for this purpose is exclusively for sending the newsletter. The data provided when registering for the newsletter will be processed exclusively on the basis of your consent (Art. 6 para. 1 sentence 1 lit. a GDPR). A revocation of your already given consent is also possible at any time. To revoke your consent, simply send us an informal message by e-mail or unsubscribe using the “Unsubscribe” link in the newsletter. The legality of the data processing procedures already carried out remains unaffected by the revocation. Data entered to set up the subscription will be deleted if you unsubscribe. If these data have been transmitted to us for other purposes and elsewhere, they will remain with us. Legal retention periods remain unaffected.

12. Cookies

We sometimes use so-called cookies on our website. Cookies do not cause any damage to your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective and secure and to enable the provision of certain functions. Cookies are small text files that are stored on your computer and saved by your browser. A cookie contains a characteristic string of characters that allows your browser to be uniquely identified when you return to the website. Most of the cookies we use are so-called ‘session cookies’. They are automatically deleted after the end of your visit or browser session (so-called transient cookies). Other cookies remain stored on your terminal device for a specified period of time or until you delete them (so-called persistent cookies). These cookies enable us to recognize your browser on your next visit. Upon written request, we are happy to provide further information on the functional cookies used. Please then contact us using the above contact details. You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. You can regularly obtain the procedure for deactivating cookies via the ‘Help’ function of your Internet browser. When disabling cookies, the functionality and/or full availability of this website may be limited. For further cookie-specific setting and deactivation options, please also see below the individual explanations of the cookies and associated functions/technologies specifically used when visiting our website. Some of the cookies we use on our website come from third parties that help us analyze the impact of our website content and the interests of our visitors, measure the performance of our website, or serve customized advertising and other content to our website or other websites. As part of our website, we use both first party cookies (only visible from the domain you are visiting) and third party cookies (visible across domains and regularly set by third parties). The cookie-based data processing is carried out on the basis of your given consent pursuant to Art. 6 (1) sentence 1 lit. a GDPR (legal basis) or on the basis of Art. 6 (1) sentence 1 lit. f GDPR (legal basis) to protect our legitimate interests. Our legitimate interests here lie in particular in being able to provide you with a technically optimized website that is user-friendly and tailored to your needs, as well as to ensure the security of our systems. You can revoke the consent you have given us at any time, e.g. by deactivating the cookie-based tools/plugins listed in detail in the following overview. By making the appropriate settings, you can also object to processing based on legitimate interests. In detail, the following cookie-based tools/plugins are used on this website:

a) YouTube

For integration and display of video content, our website uses plugins from YouTube. YouTube is operated by YouTube LLC with headquarters at 901 Cherry Avenue, San Bruno, CA 94066, USA. YouTube is represented by Google Inc. with headquarters at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. When you call up the Internet pages of our website that are provided with such a plugin, a connection is established to the YouTube servers and the plugin is displayed. This transmits to the YouTube server which of our Internet pages you have visited. If you are logged in as a member of YouTube, YouTube assigns this information to your personal user account. When using the plugin, such as clicking on the start button of a video, this information is also assigned to your user account. You can prevent this assignment by logging out of your YouTube user account as well as other user accounts of the companies YouTube LLC and Google Inc. before using our website and deleting the corresponding cookies of the companies. You also have the option of deactivating third-party cookies via the coockie banner embedded on our website. However, you will then no longer be able to access the corresponding content via our website. For the purpose and scope of the data collection and the further processing and use of the data by YouTube, as well as your rights in this regard and setting options for protecting your privacy, please refer to YouTube’s privacy policy: https://policies.google.com/privacy?hl=de&gl=de.

b) Google Analytics

We use the web analytics service Google Analytics of Google Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; ‘Google’) on our website. The data processing serves the purpose of analyzing this website and its visitors as well as for marketing and advertising purposes. To this end, Google will use the information obtained on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. In this context, the following information may be collected, among others: IP address, date and time of page view, click path, information about the browser you are using and the device you are using (device), pages visited, referrer URL (website from which you accessed our website), location data, purchase activity. The IP address transmitted by your browser as part of Google Analytics is not merged with other data from Google. Google Analytics uses technologies such as cookies, web storage in the browser and tracking pixels that enable an analysis of your use of the website. The information generated by this about your use of this website is usually transferred to a Google server in the USA and stored there. There is no adequacy decision of the EU Commission for the USA. The data transfer takes place, among other things, on the basis of standard contractual clauses as appropriate guarantees for the protection of personal data, viewable at: https://policies.google.com/privacy/frameworks and https://business.safety.google/adsprocessorterms/. Both Google and U.S. government agencies have access to your data. Your data may be linked by Google to other data, such as your search history, your personal accounts, your usage data from other devices, and any other data Google may have about you. IP anonymization is activated on this website. This means that your IP address will be truncated beforehand by Google within member states of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The use of cookies or comparable technologies takes place with your consent on the basis of § 25 para. 1 p. 1 TTDSG (German Telecommunications Telemedia Data Protection Act) in conjunction with. Art. 6 para. 1 sentence 1 lit. a GDPR. The processing of your personal data is carried out with your consent on the basis of Art. 6 para. 1 sentence 1 lit. a GDPR. You may revoke your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until revocation. For more information on terms of use and data protection, please visit https://www.google.com/analytics/terms/de.html or https://www.google.de/intl/de/policies/ and https://policies.google.com/technologies/cookies?hl=de.

c) Google Web Fonts

This site uses for the uniform display of fonts, so-called Web Fonts, which are provided by Google Ireland Limited, Gordon House, 4 Barrow Street, Dublin, Ireland. When you call up a page, your browser loads the required web fonts into its browser cache in order to display texts and fonts correctly. For this purpose, the browser you use must establish a connection to Google’s servers. This enables Google to know that our website has been accessed via your IP address. Google Web Fonts are used in the interest of a uniform and appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 Para. 1 sentence 1 lit. f GDPR. If your browser does not support web fonts, a standard font will be used by your computer. With regard to any transfer of your data by Google Ireland Limited to third countries, in particular the USA, what has been explained under the point ‘Google Analytics’ applies accordingly. Further information on Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy: https://www.google.com/policies/privacy.

13. Other processing purposes

Compliance with legal requirements: We also process your personal data to comply with other legal obligations that may apply to us in connection with our business activities. These include, in particular, retention periods under commercial, trade or tax law. We process your personal data in accordance with Article 6 (1) sentence 1 lit. c GDPR (legal basis) to fulfill a legal obligation to which we are subject. Legal enforcement: We also process your personal data in order to be able to assert our rights and enforce our legal claims. Likewise, we process your personal data to be able to defend ourselves against legal claims. Finally, we process your personal data to the extent necessary to prevent or prosecute criminal offences. In this regard, we process your personal data to protect our legitimate interests pursuant to Art. 6 (1) p. 1 lit. f GDPR (legal basis), insofar as we assert legal claims or defend ourselves in legal disputes or we prevent or investigate criminal acts (legitimate interest). Consent: Insofar as you have given us consent to process personal data for certain purposes (e.g. sending information material and offers), the lawfulness of this processing is based on your consent. Consent given can be revoked at any time. Please note that the revocation is only effective for the future and processing until then is not affected.

14. Recipients of data

Within us, your data will be accessed by those departments that need it to fulfill our contractual and legal obligations. Service providers and vicarious agents employed by us (e.g. technical service providers, shipping companies, waste disposal companies) may also receive data for these purposes. We limit the transfer of your personal data to what is necessary, taking into account the requirements of data protection law. In some cases, the recipients receive your personal data as order processors and are then strictly bound by our instructions when handling your personal data. In part, the recipients act independently in their own data protection responsibility and are thereby also obliged to comply with the requirements of the GDPR and other data protection regulations.

15. Duration of data storage

We initially process and store your personal data for the duration for which the respective purpose of use requires corresponding storage (see above for the individual processing purposes). If applicable, this also includes the periods of initiating a contract (pre-contractual legal relationship) and processing a contract. On this basis, personal data is regularly deleted as part of the fulfillment of our contractual and/or legal obligations, unless its temporary further processing is necessary for the following purposes: – Fulfillment of legal retention obligations – Preservation of evidence, taking into account the statute of limitations.

16. Data security

Personal data is protected by us by means of suitable technical and organizational measures in order to ensure an appropriate level of protection and to safeguard the personal rights of the persons concerned. The measures taken serve, among other things, to prevent unauthorized access to the technical equipment used by us and to protect personal data from unauthorized disclosure by third parties. In particular, this website uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as your contact requests that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from ‘http://’ to ‘https://’ and by the lock symbol in your browser line. If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties. Nevertheless, we would like to point out that data transmission on the Internet (e.g. when communicating by e-mail) can have security gaps. A complete protection of data against access by third parties is therefore not possible.

17. Obligation to provide data

In principle, you are not obliged to provide us with your personal data. However, if you do not do so, we will not be able to provide you with unrestricted access to our website or answer your inquiries to us. Personal data that we do not absolutely require for the above-mentioned processing purposes are marked accordingly as voluntary information.

18. Automated decision making/profiling

We do not use automated decision making or profiling (an automated analysis of your personal circumstances). Last Updated: August 25th 2025